Events

12 - 13
Mar

Measuring and Improving Operational Processes

Location: Edwards School of Business, Executive Education,

T& T Towers, #600 – 340 3rd Ave North; Saskatoon, SK

Date: March 12/13 2025

Time: 8:30 am to 4:30 pm

Instructor: Keith Willoughby, Dean Edwards School of Business,  Ph.D., M.Sc.

Cost: $850/ person

 

***  This course is open to SFNFCI Finance and Human Resources Working Group Members.

 

About the Course:

 

Measuring and improving operations consists of developing, implementing, and analyzing a system that captures process information in real-time. Using the Six Sigma Define-Measure-Analyze-Improve-Control (DMAIC) framework, participants will learn how to define operational problems, assess defects, report metrics, and quantify waste. This provides the foundation for operational excellence.  Participants will learn how to build a robust measurement system, design and improve processes that produce high-quality results, and demonstrate efficiencies through cost-saving opportunities. With the capability to measure the status of any process in real-time, organizations can identify gaps between current and desired future performance. These efforts are vital in creating a culture of continuous improvement that leads organizations towards a desired future state.

 

Case studies, real-world examples, and hands-on activities will be used to bring the concepts to life and to empower people to utilize their learnings in their workplace.  This program is part of the Operational Excellence Certificate.

 

Key Learning Objectives

  • Learn how to assess defects, report metrics, and quantify waste in processes
  • Design processes capable of producing high-quality results
  • Demonstrate efficiency and cost-saving opportunities
  • Define benchmarks and address gaps between current performance and future state performance
  • Deploy a scientific, best practices approach in solving operational problems
  • Employ powerful leadership skills to build a culture that values and supports continuous improvement
  • Construct a metrics system to measure the status of any process in real-time

 

Note: 100% attendance is required to receive a course certificate.  While this course is offered in partnership with Edwards School of Business Executive Education, SFNFCI’s course withdrawal policy will apply.

Deadline for registration: March 4, 2025

 

For more information contact:

Osemis Isbister-Bear, HR Consultant

Phone: 306. 221. 5812 Or email: hr@sfnfci.ca

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