SDM On Call Training (Intake & Safety)

Date: May 28 & 29, 2025

Time: 9:00 a.m. to 4:00 p.m.

Location: SFNFCI Classroom

SFNFCI’s SDM on-call/emergency duty training provides training and support when and how to use the SDM Intake and SDM Safety tools. During this training workers practice using the tools using a variety of on-call/emergency duty scenarios.

This training does not provide information on agency protocols or how to fulfil all on-call/emergency duty requirements.

This two-day training is from 9:00 a.m. to 4:00 p.m. each day.

SFNFCI SDM consultants provide workers with paper copies of SDM manual and training aids to assist them on the job.

To access the SDM manual, tools and training aids visit sfnfci.ca and/or contact SFNFCI SDM Training consultants at sdm@sfnfci.ca

Further description SDM tools and training:

Within child welfare work with families there are different questions and decisions that are made throughout. The SDM system can help us answer them. Each SDM assessment is connected to a question about the case, or a decision that needs to be made.

When a referral is received, the on call/emergency duty worker receiving the referral determines whether to conduct an in-person investigation. The SDM intake assessment’s screening tool is designed to assist the worker in making this decision. When further investigation is warranted, the response priority tool helps determine how quickly to respond. If child welfare agencies had unlimited resources, they could respond immediately to every call. Instead, we must decide which calls require an immediate response and which can be investigated within five days.

Once face-to-face contact is initiated, a decision is made to either protectively place a child or to allow the child to remain in the home with or without a SDM safety plan. The SDM safety assessment helps with this decision.

NOTE: 100% attendance is required to receive course certification.

Learner Expectations:

• Be aware that the training is 2 days, 9:00 a.m. to 4:00 p.m.
• Turning off your phones or putting them on silent throughout the training is expected
• Be ‘present’ and minimize distractions around you, you must participate in 100% of the course in order to receive your certificate of completion
• Demonstrate respectful behavior, remember all discussions are confidential
• Be prepared to listen and ask questions
• Bring paper and pen